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Terms

Terms of service

Updated September 24, 2026

The price

The price shown is worked out from your file with our standard settings (0.2 mm layers, 2 walls, 33% infill). Minimum $20 per order.

If your file needs a look, we send you a price by email before printing.

Reservation and payment

Reserving charges you nothing. We confirm by email, then you pay at pickup.

If we find a problem with your file, we tell you before printing and you pay nothing.

Turnaround and pickup

Your part is ready 3 to 5 business days after we confirm. Free pickup in Chambly, by appointment. Quebec shipping is coming soon.

Guarantee

If you are not satisfied, we reprint or refund. Valid 30 days after receipt.

What we do not print

We do not print medical parts or parts someone's safety depends on.

We do not print protected logos or characters without permission. By sending a file, you confirm you have the right to have it printed.